customer service

This brief memoir is a personal tribute to the late Rev Canon Dr Christopher Newell AM (1964 – 2008). Being the fourth year of the TJA prize in his honour, and nearly five years since Christopher’s unfortunate death, it seemed timely to again reflect on our relationship and the seminal contribution and challenge, as a person with disability, that Christopher made to the telecommunications industry and to inclusive customer service.

Christopher Newell, customer service, people with disability
Subscribe to customer service