This paper explores the current needs, challenges and benefits of digital inclusion in Australia, particularly how the concept of social inclusion is evolving with changes in technology and to social structures. This article is a précis of a White Paper commissioned by Telstra. The aim is to advance understanding of digital inclusion and introduce a more refined conceptual framework for defining and addressing digital equality.
This paper reports initial findings from two of the latest research projects commissioned by Innovation and Business Skills Australia. Studies into digital literacy and adoption of information technology and broadband services at three of the earliest NBN release sites show that the readiness to compete in the Digital Economy is affected by the ability to acquire specific ICT skills.
24 high-level representatives were interviewed from across Australian society and industry to explore (a) what changes might occur in each sector once next generation broadband (NGB) is widely available and (b) what action is needed to prepare for these changes.
The results of ACCAN’s 2013 Affordability Forum are provided. A joint ACCAN-Anglicare Victoria research project shows that 6% of Anglicare’s clients in Victoria were deprived of all forms of telecommunications and 45% had only had one form of telecommunication service. A range of affordability policy ideas outlined at the forum are dkiscussed, with an emphasis on reforming the universal service obligation in the era of the national broadband network.
This study examines South Korea’s Information Network Village (INVIL) project as an exemplary policy of building sustainable communities through a digital divide policy implemented in small rural areas.
This paper presents findings from a research project on mobile phones and the Internet in the lives of people experiencing homelessness. It is based on a study of 95 adults, families and young people experiencing homelessness which was carried out in Sydney and Melbourne in early 2014.