This paper explores the current needs, challenges and benefits of digital inclusion in Australia, particularly how the concept of social inclusion is evolving with changes in technology and to social structures. This article is a précis of a White Paper commissioned by Telstra. The aim is to advance understanding of digital inclusion and introduce a more refined conceptual framework for defining and addressing digital equality.
This paper reports initial findings from two of the latest research projects commissioned by Innovation and Business Skills Australia. Studies into digital literacy and adoption of information technology and broadband services at three of the earliest NBN release sites show that the readiness to compete in the Digital Economy is affected by the ability to acquire specific ICT skills.