Latest News

Telstra's Triple Zero outage caused by multiple issues Telstra's Triple Zero outage on the morning of 1 March was the combination of a technical fault, an issue in its backup process, and a communication error that occurred "in the heat of the moment," Telstra chief Vicki Brady revealed in a post-incident report. AMSA appoints Macquarie Telecom executive Luke Clifton as chairman Australian information communications and telecommunications industry leader Luke Clifton has been appointed...

28th March 2024

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Mate taps SourseAI’s intelligence platform  Australian telco Mate has deployed SourseAI’s decision intelligence platform to gain insights into its subscribers, build trust and loyalty, and achieve growth. Astronomers locate 49 new galaxies An international team of astronomers, led by Dr Marcin Glowacki from the Curtin University node of the International Centre for Radio Astronomy Research (ICRAR) in Western Australia, has discovered 49 new gas-rich galaxies using the MeerKAT...

27th March 2024

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Telstra announces LEO satellite connectivity for customers  Telstra announced its Low Earth Orbit (LEO) satellite connectivity, powered by Starlink, is now available at $125/month for its customers. Elsight to optmise Robotican drones’ BVLOS communications and systems Uncrewed system connectivity solutions provider Elsight will partner with Israeli-based robotics and drone innovator Robotican to optimise Beyond the Visual Line of Sight (BVLOS) communications and connectivity...

26th March 2024

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Star Telecom transferred services to customers without consent, ACMA finds An Australian Communications Media Authority (ACMA) investigation has found that BSC WA, trading as Star Telecom, transferred customers to its services without their consent, breaching the Telecommunications Consumer Protections (TCP) Code. Connectivity Standards Alliance launches IoT security spec The Product Security Working Group of IoT standards body Connectivity Standards Alliance has released IoT Device...

25th March 2024

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Ericsson establishes group to deliver 5G services to US Govt Swedish telecommunications equipment provider Ericsson has established a new entity to deliver 5G services across multiple agencies in the US Federal Government, including the Department of Defence. NEC partners with Skyloom to pioneer 100Gbps space optical communications NEC has partnered with US-based telco Skyloom to develop optical communication equipment for multi-orbit satellite networks. Nvidia unveils AI-driven 6G...

22nd March 2024

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Urban Telecom fails to comply with fair selling training requirements Teleforce, trading as Urban Telecom, is facing probe after the Australian Communications and Media Authority found that its sales representatives had not been appropriately trained. Declan O’Callaghan joins Swoop as COO Fixed wireless and wholesale network infrastructure provider Swoop has appointed Declan O’Callaghan as its COO. Orange Business teams with LightOn for new generative AI offers Orange Business,...

21st March 2024

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Latest Events

30th November 2023 5G Workshop (ITNAC) 16:30 AEDT RMIT Storey Hall (Building 16) Detail
30th November 2023 TelSoc Annual General Meeting 12:30 AEDT Online Detail

Latest Journal Articles

Authored by Asad Hassan Butt and Hassan Ahmad

AI-powered chatbots have emerged as influential tools in the realm of online shopping, effectively driving digital users toward heightened satisfaction, sustained usage intention and positive electronic word of mouth (e-WOM). This research delves deep into the intricate behavioural dynamics that consumers exhibit in their interactions with AI chatbots. A comprehensive online survey, encompassing 554 respondents who willingly engaged with AI chatbots, was conducted, with a focus on established frameworks like the information systems success (ISS) model, the technology acceptance model (TAM), engagement, and the elicitation of pleasurable feelings. The study’s findings underscore the pivotal role AI chatbots play in elevating user satisfaction and, in turn, predicting positive outcomes. These insights hold immense value for brand managers, offering a nuanced understanding of Indian online shoppers’ behaviour. Furthermore, the study highlights the significant impact of e-WOM generated by AI chatbots within the online shopping domain, further solidifying their role as essential components of digital services in the contemporary landscape. As digital services continue to shape and define modern business operations, AI chatbots have emerged as critical facilitators in enhancing the satisfaction of digital users, making them indispensable for businesses seeking to thrive in the digital realm.

In the context of rising global urban security concerns and the growing use of surveillance cameras, this study aims to enhance individual identification accuracy in occlusion scenarios using deep learning. Four CNN-based models for person re-identification are analyzed and put into practice. Additionally, comparative studies are conducted, and the model’s performance is assessed using the Market-1501 and Occluded-Reid datasets. We propose the use of ensemble learning and convolutional neural networks (CNNs) to address occlusion issues. Our results show that the ensemble approach performs better in re-identification tasks than traditional deep learning algorithms with an improvement of 1%–2% in mAP and Rank-1 scores, respectively.

Cloud computing plays a significant role in digital workplaces and has become an integral part of everyday life. However, the security issues associated with cloud computing remain a major concern that hinders the wider adoption of this technology. In a cyber-physical cloud environment, achieving secure and efficient file storage remains a tough goal. This is particularly the case owing to the wide variety of devices that are being utilised to access the various services and data. Thus, the employment of a secure data sharing protocol is one of the essential techniques to better protect the shared data. A formal agreement between entities or organisations in exchanging personal or business data is called a data sharing protocol. A secure data sharing protocol ensures that data is encrypted and secured when being transferred. There are many different encryption algorithms and protocols in use to devise various secure and efficient data sharing protocols. This paper first reviews the state of the art of some existing data sharing protocols and subsequently implements a secure and efficient data sharing protocol as an application in a cyber-physical cloud environment. The performance analysis conducted on the developed secure data sharing protocol application shows positive results.

A safety beacon message (SBM) plays a pivotal role in the Internet of Vehicles (IoV), broadcasting crucial events and road conditions to nearby vehicles. Given the sensitive nature of the data, such as vehicle identity and location, ensuring privacy is paramount. The significance of this research lies in addressing the pressing need for comprehensive privacy protection in the IoV, especially as most existing schemes focus on safeguarding either vehicle identity or location data during exchanges with core servers. The primary objective of this article is to introduce an SBM separation algorithm, termed SBM-SA, designed to holistically protect both identity and location data. Utilising correlation analysis, the SBM-SA stands as an innovative anonymisation privacy algorithm. Through a simulated IoV environment, the accuracy and efficacy of an SBM-SA are meticulously analysed and juxtaposed against prevailing privacy protection schemes. The findings underscore the SBM-SA’s potential to significantly enhance privacy measures in the IoV. Implications of this research extend to shaping future privacy protection strategies of the SBM, emphasising the need for holistic and robust solutions in an increasingly interconnected vehicular landscape.

Telesurgery, which enables remote surgical procedures, has the potential to revolutionize healthcare by improving access to specialized care and reducing costs. However, trust in telesurgery is a major concern for patients and healthcare providers. To address this issue, we propose a novel system for building trust in telesurgery through blockchain-based patient consent and surgeon authentication. Our system uses a smart contract on the blockchain to store patient consent and surgeon authentication data, which is securely verified by the telesurgery robot. We present a simulation of our system and evaluate its performance. Our results show that our system can authenticate surgeons and grant patient consent quickly and securely. This system has the potential to increase trust in telesurgery and promote its widespread adoption.

Authored by Athul Kuriakose and P. B. Sajoy

The Indian economy is gradually curtailing its overdependence on currency-based transactions and thereby moving closer to digital and mobile-based payment transactions. The main objective of the paper is to provide an in-depth theoretical understanding of the Unified Payments Interface (UPI), its current pace of growth and the possible future penetration based on polynomial trendline projection, the possible challenges that limit future penetration, and the various strategies to overcome these challenges. The paper used the previous six years’ UPI penetration statistics from 2016 to 2017 and established trends using polynomial trendline equation for the purpose of anticipating future penetration. The study also used statistics from published reports of the Reserve Bank of India (RBI) and the National Payment Corporation of India (NPCI) to draw meaningful conclusions on future UPI penetration. The study finds that the targeted one billion UPI transactions per day is achievable. The article contributes towards applied research by providing a decision-making tool to support policymakers, the government, and payment service providers, among others. Strategic applications of this research outcome include Unified Dispute and Issue Resolution processes, the RBI’s lapse management, customer protection measures, UPI limit management, expansion of Internet user base and promoting digital financial inclusion in India.