digital inclusion

In the past two decades digital inequality has come to be understood as a complex, evolving and critical issue, generating demand for more complex measurement tools. The Australian Digital Inclusion Index (ADII), developed in 2015, is a composite index that addresses this demand. This paper describes the development of the ADII, its architecture and the dataset used to populate it.

Results from a 2013 Hardship Survey show the disparity in Internet connectivity between people experiencing poverty and deprivation and Australians generally. The paper presents detailed findings from the survey on Internet connectivity.

Public procurement policies may include ICT accessibility criteria to improve access to their services and employment opportunities for people with disabilities. This paper outlines research on comparative analysis of the situation in Australia with current policy in OECD countries. The research resulted in recommendations for a consumer-oriented plan to work with Australian governments on the introduction of accessibility criteria in ICT public procurement.

This paper explores the current needs, challenges and benefits of digital inclusion in Australia, particularly how the concept of social inclusion is evolving with changes in technology and to social structures. This article is a pr?cis of a White Paper commissioned by Telstra. The aim is to advance understanding of digital inclusion and introduce a more refined conceptual framework for defining and addressing digital equality.

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