CommsWire - 2 November 2018

An iTWire publication complimentary to TelSoc financial members.

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Optus staff told to please customers or face sack: report
The head of Australia's second biggest telecommunications company has told staff that they would be fired if they upset customers, a report claims.

China’s Zhao re-elected to ITU top job
China’s top telecoms providers may be in the US Government’s bad books but the International Telecommunication Union (ITU) has re-elected China’s Houlin Zhao as Secretary-General.

Initiative to ‘demystify’ broadband for New Zealanders
New videos released by New Zealand’s competition regulator The Commerce Commission aim to “demystify” broadband services and help New Zealander’s navigate their way through broadband options available to them.

ITU shines light on Moscow’s ‘smart city’ strategy
The International Telecommunication Union (ITU) has released a study showing Moscow's progress in meeting the objectives of its 'smart city' strategies and the United Nations' Sustainable Development Goals (SDGs).

Mobile computing a rising cyber security risk, say ICT execs
Australian ICT industry executives and their counterparts around the world believe mobile computing will raise cyber security risks for organisations, with artificial intelligence topping the list as the greatest security risk, according to a new report.