TIO
Newsletter
Arabsat and SpaceX to launch 7A satellite Riyadh-based Arab Satellite Communications Organisation (Arabsat) announced today that it has selected SpaceX’s Falcon 9 to launch its new satellite, Arabsat 7A. Nextdc opens S3 data centre in Sydney Data centre as a service provider Nextdc has opened S3, which it claims to be the largest Sydney development to date.
21st September 2022
Newsletter
Thales unveils solution to protect SAP customers’ public cloud data French multinational company Thales has unveiled a data cloud solution that will safeguard SAP customers’ sensitive data in SAP applications in public cloud environments. Lenovo ISG partners with Cloud Connect WA to offer cloud-based services to enterprises
20th July 2022
Newsletter
TIO ombudsman Judi Jones resigns Judi Jones has resigned from her post as telecommunications industry ombudsman, the Board of the Telecommunications Industry Ombudsman announced.
7th October 2021
Newsletter
TIO Annual Report problems persist for small businesses Complaints about phone and internet services decreased 6.1% in the last financial year ending 30 June 2021. During this period, residential consumers and small businesses made 119,400 complaints to the Telecommunications Industry Ombudsman (TIO), highlighted in the Annual Report 2020-21 published today.
22nd September 2021
Newsletter
Overnight internet outage Internet CDN provider Fastly has admitted that last night's outage was due to a configuration error. In a tweet issued around 9:30pm last night (AEST) Fastly said, "We identified a service configuration that triggered disruptions across our POPs globally and have disabled that configuration. Our global network is coming back online."
9th June 2021
Newsletter
TIO investigation finds poor sales practices, hidden costs and unclear information affecting telco consumers The Telecommunications Industry Ombudsman’s (TIO) latest systemic investigation report "reveals the problems with telco sales practices that can lead to consumers signing up for products or services they don’t understand or need."
17th May 2021
Newsletter
mmWave 5G a ‘step closer’ with call for applications The Australian Communications and Media Authority (ACMA) says the deployment of 5G technology in Australia is a step closer, with applications for millimetre wave (mmWave) spectrum to open for the 26 and 28 GHz bands from November.
28th October 2020
Newsletter
Telco problems cost Australians millions of dollars in lost time Resolving phone and Internet issues costs Australians over $150 million per year in lost time, according to new research from Australia's communications consumers peak body, the Australian Communications Consumer Action Network (ACCAN).
30th September 2020
Newsletter
Telco problems costing SMBs ‘unnecessary’ time and money, says TIO Small businesses experiencing financial loss, signing up to unsuitable plans, breakdowns in communication when fixing faults, and lack of a suitable backup plan when phone and Internet services are disrupted, are amongst a raft of issues reported to the Telecommunications Industry Ombudsman(TIO) since 2016 and this year.
3rd June 2020
Newsletter
Complaints about faulty phones, Internet services dominate TIO report Residential consumers and small businesses made 32,441 complaints about phone and internet services to the Telecommunications Industry Ombudsman (TIO) over three months between January to March this year - with a massive 70% of the complaints coming from users not having a working phone or Internet service.
20th May 2020