JAIRO A. GUTI?RREZ is Deputy Head of the School of Engineering, Computer and Mathematical Sciences at Auckland University of Technology in New Zealand.  He received a Systems and Computing Engineering degree from Universidad de Los Andes in Colombia, a Master?s degree in Computer Science from Texas A&M University, and a Ph.D. in Information Systems from the University of Auckland. His current research is on network management systems, networking security, viable business models for IT-enabled enterprises, next-generation networks and cloud computing systems.