Justine Humphry is a Lecturer in Cultural and Social Analysis at the University of Western Sydney.  She was previously a Research Fellow and Lecturer in the Digital Cultures Program in the Department of Media and Communication at the University of Sydney. She has taught media and communications, cultural studies and sociology of media and researches and writes about mobile media and digital inclusion, digital service reform, new media discourse and mediated professional cultures. Justine is the author of the recently published: Homeless and Connected: mobile phones and the internet in the lives of homeless Australians, available at https://accan.org.au/grants/completed-grants/619-homeless-and-connected.