Telco complaints drop in the third consecutive quarter, Communications Alliance report finds The average number of complaints per service to the Telecommunications Industry Ombudsman (TIO) fell to a record low in July-September, declining for the third consecutive quarter, according to Communications Alliance’s Complaints-in-Context Report.

18th November 2022

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Apple enables satellite emergency services on iPhone 14 models in America Iconic tech giant Apple has announced that users of the iPhone 14 range in the US and Canada can now use their phones to contact emergency services by satellite. Dialpad announces Dialpad for Startups program AI powered communication platform Dialpad has launched Dialpad for Startups program in Australia and New Zealand.

17th November 2022

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Google to pay 40 US states $391.5 million for misleading users True to its well-earned reputation for being the most penalised big tech company on the planet, search giant Google has been hit with massive penalties in the US over employing dodgy practices with its user tracking data.

16th November 2022

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Russian companies face difficulties in finding cybersecurity specialists As Russia continues to get the blame for the recent spate of cybersecurity incidents that have compromised the data integrity of major corporations in the West including Australia, Russian companies are finding it increasingly difficult to find cybersecurity personnel for their own security needs. 

15th November 2022

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ACCC fines the three largest internet service providers for $33.5 million for misrepresenting internet speed connection The Federal Court has ordered that the largest internet service providers—Telstra, Optus, and TPG Telecom—need to pay penalties amounting to $33.5 million after each companies admitted false and misleading representations when promoting certain NBN internet plans, according to the ACCC.

14th November 2022

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Spark, Vodafone, Tait, Kordia to build NZ$1.4 billion Public Safety Network Dominant NZ telco operators Spark and Vodafone NZ have established Hourua – a new joint venture that will provide priority cellular services to the NZ$1.4 billion Public Safety Network, which is being implemented by Next Generation Critical Communications, a cross-agency government advisor group involving Police, Fire and Emergency New Zealand and St John and Wellington Free Ambulance

11th November 2022

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Deutsche Telekom unveils digitalisation business unit Dominant German telecommunications operator Deutsche Telekom is positioning its corporate customer IT solutions arm T-Systems as the core of its digital strategy, promoting the brand as an end-to-end provider of digital transformation for businesses.

10th November 2022

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Contactless mobile payments users to pass 1 billion by 2024 Emerging markets are driving a surge in the adoption of contactless mobile payments, according to a new study.

9th November 2022

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How NBN Co wants Australians to get ‘ScamFit’ NBN Co kicks off its scam education program ScamFit to help at least 50,000 Australians identify and manage NBN impersonation scams.

8th November 2022

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