Customers more satisfied with pre-paid mobiles than post-paid Pre-paid mobile phones are gaining in customer satisfaction, overtaking post-paid plans for the first time, the research firm Roy Morgan claims, adding that the change has come about in the last 12 months.

21st August 2020

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ACCC restarts inquiry into NBN pricing, service proposals The competition watchdog, the ACCC, has recommenced its inquiry which is considering a proposal from National Broadband Network operator, NBN Co, that aims to address concerns about service standards for wholesale NBN products and the pricing of entry-level NBN services.

20th August 2020

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Vocus posts revenue fall in FY20 but says turnaround on track The Vocus Group has reported total revenue of $1.78 billion for the 2019-20 financial year, a drop of 6% on the 2018-19 period, and also reported a fall in after tax profit, but the company claims that it is on track for a turnaround.

19th August 2020

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Qualcomm, Chinese firm achieve first 700MHz band 5G data call Semiconductor, services and software firm Qualcomm Technologies has demonstrated the first large-bandwidth 2x30MHz 5G data call in the 700MHz (Band n28) FDD spectrum band, the company says.

18th August 2020

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Telecoms customers ‘satisfaction’ holds up despite pandemic impact Despite significant impacts on Australia’s telecommunications services and infrastructure by the Covid-19 pandemic, customer satisfaction improved slightly during the most recent quarter, according to a new report by telecoms lobby group Communications Alliance.

17th August 2020

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TelSoc was today summoned before the Joint Parliamentary Committee on the NBN to provide further input following the submission we made on 16th January to the JPC.

14th August 2020

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S&P says Telstra must remain focused on implementing T22 strategy Global ratings agency S&P Global Ratings says Telstra needs to remain focused on implementing its T22 strategy as headwinds gather, after the telco revealed a slump in profits for 2019-20 due to the ongoing pandemic and the bushfires in summer.

14th August 2020

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Telstra profits slump in face of 'pressure' from pandemic, bushfire crisis Telstra has suffered a 14% drop in profits with the telco putting the decline down to pressure put on it by the the coronavirus pandemic and the national bushfire crisis.

13th August 2020

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NBN migration pushes SD-WAN take up in Australian market Software-defined Wide Area Network (SD-WAN) has taken off quicker in Australia than some other markets partly due to the migration of “last-mile access” to the National Broadband Network (NBN), according to a new analyst report.

12th August 2020

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NBN Co's annual losses fall by half to $648m as rollout officially ends The annual losses incurred by NBN Co, the company rolling out Australia's national broadband network, have been halved in 2019-20 year-on-year, according to the company's results which were announced on Tuesday.

11th August 2020

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