CommsWire - 17 August 2018

NBN Co forced to back down on charging rural users more Under pressure from the Federal Government, the NBN Co, the company rolling out Australia's national broadband network, has backed down on a decision to charge rural and regional users $20 more for their fixed wireless 50/20Mbps plans.

CommsWire - 23 February 2018

NBN Co's quest for more ARPU is ill-fated: network expert The quest by the NBN Co to push up the average revenue per user is ill-fated as this would lead to a rise in retail prices, which would in turn, result in a drop in the number of paying customers, a network expert claims.

CommsWire - 29 January 2018

Telco complaints still on the increase: report The number of complaints about services provided by telecommunications companies rose marginally to 8.7 complaints per 10,000 services in the three months to the end of December 2017, with Telstra, Optus and Vodafone all recording increases in complaints.

CommsWire - 19 December 2017

ACCC scrutinising NBN service standards in light of increasing complaints The competition watchdog the ACCC ? concerned about increasing service complaints to the National Broadband Network - has issued a discussion paper as part of its inquiry to consider whether regulation is necessary to improve customer experiences with the NBN.

CommsWire - 15 December 2017

NBN Co unveils new pricing structure with discounted wholesale costs In what it describes as ?dramatic discounts on its top-tier internet access plans? NBN Co has unveiled a new lower cost wholesale pricing structure for retail service providers. Some welcome the move, while political critics have labelled the announcement as a capitulation.

CommsWire - 10 November 2017

Yes, Optus too may need to refund NBN customers A day after Telstra admitted that it had overcharged NBN customers, promising them unattainable speeds, Australia's second largest telco Optus has made a similar confession and said it is working with the ACCC to provide compensation to those who have been affected.

CommsWire - 6 November 2017

Laying of southern portion of Hawaiki cable set to start The laying of the southern portion of the 15000km Hawaiki cable system from Sydney and then across the Pacific Ocean is poised to get underway, with more than 6500km of undersea fibre-optic cable on board the TE Subcom cable ship Responder berthed in the harbour city.

CommsWire - 25 October 2017

Vocus readying New Zealand business for sale The Vocus Group has decided to get its New Zealand operations ready for sale and is finalising the appointment of advisers, the company said on Monday.

CommsWire - 10 October 2017

Are NBN prices out of control? ECONOMUSE: There is no effective regulatory constraint on soaring ARPU - be afraid of ARPU very afraid. ACCC wants to avoid regulatory imposition on NBN SAU variation The competition watchdog, the Australian Competition and Consumer Commission, wants an industry-led outcome on the variations to the Special Access Undertaking for the national broadband network rather than regulatory imposition.

CommsWire - 28 September 2017

NBN Co announces new 'wholesale business pricing model' A new "capped" wholesale fee is "set to drive competition of nbn business products," according to Australia's flexible national broadband network builders.