ACMA
Newsletter
New rules on telco customer service commitments proposed by ACMA Telcos offering fixed broadband services will be required to publish their customer service commitments and details of their associated performance under new industry rules being proposed byAustralia’s telecommunications regulator, the Australian Communications and Media Authority (ACMA).
10th November 2020
Newsletter
mmWave 5G a ‘step closer’ with call for applications The Australian Communications and Media Authority (ACMA) says the deployment of 5G technology in Australia is a step closer, with applications for millimetre wave (mmWave) spectrum to open for the 26 and 28 GHz bands from November.
28th October 2020
Newsletter
Customers to benefit from new NBN consumer experience rules: ACMA Australia’s telecommunications regulator, the Australian Communications and Media Authority (ACMA), has taken action to enhance NBN consumer experience rules to protect Australians during the final phase of the National Broadband Network migration.
21st October 2020
Newsletter
Australia tops GSMA mobile connectivity ranks for sixth straight year For the sixth year running, Australia has gained the top spot in the Mobile Connectivity Index put out by the GSM Association, an industry organisation that represents the interests of mobile network operators worldwide.
16th September 2020
Newsletter
Big 4 telcos breached NBN service continuity rules, says ACMA The ACMA has blasted Telstra, Optus, TPG and Dodo for letting down their customers, finding all of the telcos in breach of consumer protection rules after more than 1,500 of their customers were left without services while trying to migrate to the National Broadband Network (NBN).
1st September 2020
Newsletter
ACCC restarts inquiry into NBN pricing, service proposals The competition watchdog, the ACCC, has recommenced its inquiry which is considering a proposal from National Broadband Network operator, NBN Co, that aims to address concerns about service standards for wholesale NBN products and the pricing of entry-level NBN services.
20th August 2020
Newsletter
ACMA warns telcos for failing to join industry ombudsman scheme Four of Australia’s telcos have been warned by the telecommunications regulator ACMA for failing to join the Telecommunications Industry Ombudsman (TIO) Scheme as required, and that consumer protections are undermined if they fail to join.
24th July 2020
Newsletter
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1st July 2020
Newsletter
EME levels near small cell base stations very low, says ACMA Electromagnetic energy (EME) levels at radio transmitters for mobile phone services at small cell sites across Australia are very low, according to a new report by the telecommunications regulator ACMA.
25th June 2020
Newsletter
ACCC, TIO cooperate on telecoms industry compliance issues The Australian Competition and Consumer Commission (ACCC) and the Telecommunications Industry Ombudsman (TIO) have inked a new agreement setting out how they will work together on ensuring compliance with consumer law and their approach to the resolution of systemic issues in the telecommunications industry.
13th May 2020