The Tragedy of Australia?s National Broadband Network

Australia?s increasing use of fibre to the node (FTTN) has locked the country out of world-class broadband for years to come.

Things to learn and things to abandon

This article compares the telecommunications consumer dispute resolution scheme in Australia, Japan and Korea based on the telecommunications consumer policy principles developed by the Organisation for Economic Co-operation and Development (OECD) in 2011 and the guidelines and recommendations developed by the International Telecommunications Union (ITU) in 2013. This article concludes that the Australian consumer dispute resolution scheme (the Telecommunications Industry Ombudsman scheme)...

Globalisation ? Does it lead to international competitiveness?

Globalisation may not lead to international competitiveness without consideration of the key reason for participation in the global economy and adoption of an approach that provides consistency. How can consumers determine the suitability of what is offered to them and be certain they?re getting what they paid for? And how can suppliers be sure their offering is appropriate for their potential offshore markets? From BICSI?s perspective, the answer is ?standards?.