CommsWire daily newsletter - 19 August 2021

Opensignal study: Optus and Vodafone users had worse mobile experience before switching to another provider, Telstra users less likely to switch Analytics company Opensignal analysed the mobile experience of users who switched mobile operators (or those who decided to quit), and found that two out of three users had an unsatisfactory experience before they jumped to another provider.

CommsWire - 27 February 2019

ACMA warns telcos to comply with customer data obligations The Australian Communications and Media Authority has told 11 telecommunications providers to comply with their obligations that support emergency service across the country.

CommsWire - 7 October 2018

Telstra may cut mobile prices to keep market share Telstra may reduce the prices for its mobile plans so that it keeps its existing share of the market as competition grows, according to a new report.

CommsWire - 29 August 2018

Huawei leapfrogs Apple to No 2 ranking in global smartphone sales: report Chinese telecoms giant Huawei for the first time ever has surpassed Apple to secure the number 2 vendor ranking in worldwide smartphone sales, according to a newly published report.

CommsWire - 27 March 2018

ACCAN calls for telcos to ?step up? on consumer complaints The Australian Communications Consumer Action Network (ACCAN) says telcos do well out of the telecommunications industry, and need to step up and resolve complaints about third party charges themselves, not send their customers off to third party providers for resolution.

CommsWire - 16 February 2018

Telstra profits drop on back of Ooyala investment disaster Telstra?s profitability has taken a big hit from its disastrous investment in US-based business Ooyala with the big telco reporting profit for the six months to the end of December plunged by 5% to $1.7 billion compared to the previous half year.

CommsWire - 2 February 2018

Optus commits to early 2019 5G fixed wireless rollout With 3GPP phase one 5G standardisation achieved, Optus said it will "commence the roll out of 5G technology in Australia by early 2019 with a fixed wireless product in key metro areas."