Just a reminder that our next online lunchtime presentation is just a week away on 21 September.

Cynthia Gebert, the TIO herself, will be speaking about the Telecom Industry Ombudsman process and recent changes.

Also, Karen Lee, Senior Lecturer in Law at UTS, and a TelSoc member, will discuss the effectiveness of various approaches to regulation.

Register, listen in and ask questions.  Details and bookings at Telecommunications Industry Ombudsman and Developing Consumer Regulation | Telsoc .