TIO investigation finds poor sales practices, hidden costs and unclear information affecting telco consumers The Telecommunications Industry Ombudsman’s (TIO) latest systemic investigation report "reveals the problems with telco sales practices that can lead to consumers signing up for products or services they don’t understand or need."

17th May 2021

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Comms Alliance says 'decreasing rates of telco complaints continue' in latest Q1 2021 report It's reportedly only a "small decrease" in complaint rates, but at least complaints are down, and not up.

14th May 2021

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Ericsson's new reports show 5G already changing smartphone use behaviour Ericsson's ConsumerLab division is billed as the :largest 5G consumer study to date" which captures opinions equivalent to 1.3 billion consumers and 220 million 5G users, showing 5G users spend more time with cloud gaming and AR, while 20% have decreased usage of Wi-Fi on their phones at home and other locations after upgrading.

13th May 2021

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Ericsson's new reports show 5G already changing smartphone use behaviour Ericsson's ConsumerLab division is billed as the :largest 5G consumer study to date" which captures opinions equivalent to 1.3 billion consumers and 220 million 5G users, showing 5G users spend more time with cloud gaming and AR, while 20% have decreased usage of Wi-Fi on their phones at home and other locations after upgrading.

13th May 2021

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Telstra accused of over-selling to seniors Many senior customers have stayed loyal to Telstra, but some complain they are being oversold products they don't want or need.

12th May 2021

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Telsyte: COVID-19 ends decade-long mobile services growth streak With TPG Telecom, Optus and prepaid the most impacted, the total number of services has dropped 1.7% from 2019 levels thanks to the pandemic.

11th May 2021

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Telstra bringing its 5G Home Internet to more Aussies in 2021 as the march of wireless continues If the Caesar that is NBN Co was always due to be stabbed in the back by the brute force of 5G, then the warning for NBN Co is clear: beware the ides of the march of wireless.

10th May 2021

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Warning of ongoing threat to parcel delivery from phishing SMS as FluBot samples continues to ‘emerge daily’ Cybersecurity firm Avast has warned that it sees no end of the parcel delivery phishing SMS threat from a banking trojan called FluBot used to steal credentials and other personal data.

7th May 2021

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Samsung renews focus on enterprise division growth with great new enterprise offerings

7th May 2021

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Ookla Speedtest data reveals 5G mmWave delivering speeds 16 times faster than Sub-6 GHz Qualcomm has announced real-world test results demonstrating that 5G mmWave connectivity speeds on commercial devices is 16 times faster than 5G operating solely in sub-6 GHz frequencies. 

5th May 2021

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