Telco complaints decline but still remain high: ACMA Telco complaints per 10,000 services decreased by 7.9% in 2021-2022, according to figures provided by the Australian Communications and Media Authority. Dialpad delivers AI Contact Centre offering to Australia and New Zealand AI-powered communication platform Dialpad’s AI Contact Centre Offering has launched in Australia and New Zealand.

17th October 2022

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Australians still keen to upgrade to 5G despite inflation, Ericsson report says

14th October 2022

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Nokia showcases 5G connection at the 2022 Tissot UCI Track World Championships Finnish telecommunications vendor Nokia is demonstrating how 5G private wireless will enhance customer stadium and media experience during the 2022 Tissot UCI Track World Championships being held in Paris until 16 October.

13th October 2022

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ACMA probes Optus data breach The Australian Communication and Media Authority has launched a formal investigation in response to the September 2022 Optus data breach.

12th October 2022

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Nokia, Ericsson to lead part 2 of Europe 6G project EU executive body the European Commission (EC) has announced the creation of Hexa-X-II, the second phase of its European 6G flagship initiative, and named Finnish telecoms equipment giant Nokia as the project leader, with Swedish communications heavyweight Ericsson acting as the technical manager.

11th October 2022

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Satellite evolution or revolution? A Comms Connect panel preview EVENT INVITE Comms Connect is excited to announce the third session in its popular ‘Turning black spots into bright spots’ seminar series, highlighting those complementary technologies that provide the opportunity to augment terrestrial radio solution availability, coverage and capacity when the critical communications community needs it most.

10th October 2022

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Latest TelSoc Journal Issue Now Available The latest issue of our journal, the Journal of Telecommunications and the Digital Economy, is now available at https://telsoc.org/journal/jtde-v10-n3. Please have a look at it. You can download the full issue (towards the bottom of the issue page) or select individual articles.  

9th October 2022

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Latest from ACMA: EME Checker launched, Comms Connect talk EVENT INVITE The Australian Communications and Media Authority (ACMA) will be presenting a regulatory update at Comms Connect Melbourne next month, giving attendees an overview of the many changes that have been made to the Radiocommunications Reform & Modernisation Act.

7th October 2022

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Counting down to Comms Connect Melbourne EVENT INVITE: The countdown is well and truly on until the 2022 edition of Comms Connect Melbourne, the Southern Hemisphere’s premier critical communications and public safety event, set to be held in person for the first time since 2019 from 18–20 October.

6th October 2022

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Counting down to Comms Connect Melbourne EVENT INVITE: The countdown is well and truly on until the 2022 edition of Comms Connect Melbourne, the Southern Hemisphere’s premier critical communications and public safety event, set to be held in person for the first time since 2019 from 18–20 October.

5th October 2022

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